Every month
Did anything actually change?
Once a month we come back and ask the same short questions. What got done. What is still running. What nobody has picked up. Nothing is added to your calendar beyond this: it is part of HEWEN.
Last Thursday of every month, 45 minutes, same six people.
4
What did it change?
3
What is it waiting on?
2
Who picks it up?
The line
Five check-ins so far.
Each point is one month. Click a month to read what happened in it.
March
Service engineers can pass on what they see. 1,900 visits a week now leave a trace.
- Money moved so far
- $23.5M
- People rating their own work as good
- 68%+14 since the first month
- Done
- 4
- In progress
- 3
- Not started
- 2
The list
Everything, in three columns.
No status colours to decode. Something is finished, someone is working on it, or nobody has started.
Service engineers can report what they see
Service leadership · Finished in March
One field on the tablet. Takes a minute. 71% of engineers use it.
412 leads in the first month
Say out loud where the money really goes
CFO · Finished in January
One page, stated strategy against three years of spend. It went to the board.
Approvals for small orders cut from five to two
Operations · Finished in February
People asked for this in 41 interviews. It took three weeks.
About 9 days saved per order
Handover between plants written down once
Plant managers · Finished in March
Four plants agreed on one page. Nobody needed a project for it.
Three teams share one maintenance tool
Industrial Technology · Started in December
Two of three outside contracts ended. The third runs until September.
$18.4M back so far
One data platform instead of two
Group CIO · Started in January
Platform picked. The second team moves over after the summer freeze.
Talk to the big shared customers as one company
Group sales · Started in February
Eleven customers picked. Four have one contact now, seven still have three.
Reuse the training material three units built separately
Not assigned · Open since November
Small, easy, and still nobody's job. It comes up every month.
One place to see what every unit promised the same customer
Not assigned · Open since December
Waiting on the customer work above. Not worth starting twice.
Next check-in
Thursday, 26 March
You do not prepare anything. HEWEN brings the numbers and the quotes. You bring the decision.
- 01What moved since last month.
- 02What is stuck, and what it is waiting on.
- 03What people are saying now, in their own words.
- 04One decision. Only one.